STN ISO 10003
| Name: | STN ISO 10003 |
| Validity: | Withdrawn |
| Number of pages: | 48 |
| Language: |
SK
|
| Hard copy: | 18,90€ |
| Electronic version |
a) Only read (without ability to print and copy)
17,01€ b) Without ability to print, with ability to copy (printscreen) 18,90€ c) With ability to print and copy (printscreen) 24,57€ |
| Slovak title | Manažérstvo kvality. Spokojnosť zákazníka. Návod na riešenie sporov mimo organizácií |
| English title | Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations |
| Release Date: | 01. 06. 2009 |
| Date of withdrawal: | 01. 06. 2021 |
| ICS: | 03.120.10 |
| Sorting character/National clasification code | 01 0309 |
| Level of incorporation: | idt ISO 10003:2007 |
| Official Journal | 05/09 |
| Amendments | |
| Replaced by: | STN ISO 10003:2021-06 (01 0309) |
| Repleces: | |
| Note in Official Journal: | |
| Subject of the standard: | Táto medzinárodná norma poskytuje organizáciám návod na plánovanie, navrhovanie, vývoj, prevádzku, udržiavanie a zlepšovanie efektívneho a účinného procesu riešenia sporov, ktoré organizácia sama nevyriešila. |