STN P CEN/TS 16880
Name: | STN P CEN/TS 16880 |
Validity: | Valid |
Number of pages: | 30 |
Language: |
EN
|
Paper: | 14,10€ |
Electronic version |
a) Only read (without ability to print and copy)
12,69€ b) Without ability to print, with ability to copy (printscreen) 14,10€ c) With ability to print and copy (printscreen) 18,33€ |
Slovak title | Excelentnosť služieb. Vytváranie výnimočných skúseností pre zákazníkov pomocou excelentnosti služieb |
English title | Service excellence - Creating outstanding customer experiences through service excellence |
Release Date: | 01. 05. 2016 |
Date of withdrawal: | |
ICS: | 03.080.01, 03.100.99, 03.120.99 |
Sorting character/National clasification code | 96 5105 |
Level of incorporation: | idt CEN/TS 16880:2015 |
Official Journal | 04/16 |
Amendments | |
Replaced by: | |
Repleces: | |
Note in Official Journal: | Táto predbežná STN je určená na overenie. Pripomienky zasielajte ÚNMS SR najneskôr do novembra 2017. |
Subject of the standard: |