STN P CEN/TS 17470
| Name: | STN P CEN/TS 17470 |
| Validity: | Valid |
| Number of pages: | 32 |
| Language: |
EN
|
| Paper: | 17,20€ |
| Electronic version |
a) Only read (without ability to print and copy)
15,48€ b) Without ability to print, with ability to copy (printscreen) 17,20€ c) With ability to print and copy (printscreen) 22,36€ |
| Slovak title | Model služby pre poplachové systémy v sociálnej starostlivosti |
| English title | Service model for social care alarms |
| Release Date: | 01. 11. 2020 |
| Date of withdrawal: | |
| ICS: | 03.080.30, 13.320 |
| Sorting character/National clasification code | 96 5124 |
| Level of incorporation: | idt CEN/TS 17470:2020 |
| Official Journal | 10/20 |
| Amendments | |
| Replaced by: | |
| Repleces: | |
| Note in Official Journal: | Táto predbežná STN je určená na overenie. Pripomienky zasielajte ÚNMS SR najneskôr do 1. 4. 2022. |
| Subject of the standard: | This document 'Service model for social care alarms', provides a framework and recommendations for the roles and responsibilities of the different actors in the social care alarm service chain. The following topics are included in this document: 1. Service user perspective: objectives, roles, needs and processes 2. Process description for the service chain, including: - service user experience, installation and instruction, use, service accessability, response arrangements, access management - marketing, sales, referral, review and termination - customer billing and income collection 3. Good practice of service provision: quality and risk management, including security, privacy and requirements for infrastructure. |
| Preview: | Náhľad normy (PDF) |