STN EN 13850
Označenie: | STN EN 13850 |
Platnosť: | Platná |
Počet strán: | 117 |
Jazyk: |
EN
|
Listinná verzia: | 35,00€ |
Elektronická verzia: |
a) Bez možnosti tlače, prenosu textu a obrázkov:
31,50€ b) Bez možnosti tlače, s prenosom textu a obrázkov: 35,00€ c) S možnosťou tlače, prenosu textu a obrázkov: 45,50€ |
Slovenský názov: | Poštové služby. Kvalita služby. Meranie času dopravy medzi koncovými bodmi pre jednotlivo podávané prioritné zásielky a zásielky prvej triedy |
Anglický názov: | Postal services - Quality of services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail |
Dátum vydania: | 01. 12. 2020 |
Dátum zrušenia: | |
ICS: | 03.240 |
Triediaci znak: | 96 1025 |
Úroveň zapracovania: | idt EN 13850:2020 |
Vestník: | 11/20 |
Zmeny: | |
Nahradzujúce normy: | |
Nahradené normy: | STN EN 13850:2013-07 (01 0135) |
Poznámka vo Vestníku: | |
Predmet normy: | This European Standard specifies methods for measuring the end-to-end transit time of domestic and cross-border Single Piece Priority Mail (SPPM), collected, processed and delivered by postal service operators. It considers methods using representative end-to-end samples for all types of single piece priority mail services for addressed mail with defined transit-time service levels offered to the customer. This standard is applicable to the measurement of End-to-End priority mail services. The standardized QoS-measurement method provides a uniform way for measuring the end-to-end transit time of postal items. Using a standardized measurement method will assure that the measurement will be done in an objective and equal way for all operators in accordance with the requirements of the Postal Directive 97/67/EC and its amendments. This European Standard is mandatory and mainly used for performance measurement connected to requirements of the Universal Postal Service; domestic and international (UNEX). |
Náhľad normy: | Náhľad normy (PDF) |