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STN EN 13850

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Electronic version (pdc file)

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Name: STN EN 13850
Validity: Valid
Number of pages: 117
Language:
EN
Paper: 35,00€
Electronic version a) Only read (without ability to print and copy) 31,50€
b) Without ability to print, with ability to copy (printscreen) 35,00€
c) With ability to print and copy (printscreen) 45,50€
Slovak title Poštové služby. Kvalita služby. Meranie času dopravy medzi koncovými bodmi pre jednotlivo podávané prioritné zásielky a zásielky prvej triedy
English title Postal services - Quality of services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
Release Date: 01. 12. 2020
Date of withdrawal:
ICS: 03.240
Sorting character/National clasification code 96 1025
Level of incorporation: idt EN 13850:2020
Official Journal 11/20
Amendments
Replaced by:
Repleces: STN EN 13850:2013-07 (01 0135)
Note in Official Journal:
Subject of the standard: This European Standard specifies methods for measuring the end-to-end transit time of domestic and cross-border Single Piece Priority Mail (SPPM), collected, processed and delivered by postal service operators. It considers methods using representative end-to-end samples for all types of single piece priority mail services for addressed mail with defined transit-time service levels offered to the customer. This standard is applicable to the measurement of End-to-End priority mail services. The standardized QoS-measurement method provides a uniform way for measuring the end-to-end transit time of postal items. Using a standardized measurement method will assure that the measurement will be done in an objective and equal way for all operators in accordance with the requirements of the Postal Directive 97/67/EC and its amendments. This European Standard is mandatory and mainly used for performance measurement connected to requirements of the Universal Postal Service; domestic and international (UNEX).
Preview: Náhľad normy (PDF)