STN EN 13850
Name: | STN EN 13850 |
Validity: | Valid |
Number of pages: | 117 |
Language: |
EN
|
Paper: | 35,00€ |
Electronic version |
a) Only read (without ability to print and copy)
31,50€ b) Without ability to print, with ability to copy (printscreen) 35,00€ c) With ability to print and copy (printscreen) 45,50€ |
Slovak title | Poštové služby. Kvalita služby. Meranie času dopravy medzi koncovými bodmi pre jednotlivo podávané prioritné zásielky a zásielky prvej triedy |
English title | Postal services - Quality of services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail |
Release Date: | 01. 12. 2020 |
Date of withdrawal: | |
ICS: | 03.240 |
Sorting character/National clasification code | 96 1025 |
Level of incorporation: | idt EN 13850:2020 |
Official Journal | 11/20 |
Amendments | |
Replaced by: | |
Repleces: | STN EN 13850:2013-07 (01 0135) |
Note in Official Journal: | |
Subject of the standard: | This European Standard specifies methods for measuring the end-to-end transit time of domestic and cross-border Single Piece Priority Mail (SPPM), collected, processed and delivered by postal service operators. It considers methods using representative end-to-end samples for all types of single piece priority mail services for addressed mail with defined transit-time service levels offered to the customer. This standard is applicable to the measurement of End-to-End priority mail services. The standardized QoS-measurement method provides a uniform way for measuring the end-to-end transit time of postal items. Using a standardized measurement method will assure that the measurement will be done in an objective and equal way for all operators in accordance with the requirements of the Postal Directive 97/67/EC and its amendments. This European Standard is mandatory and mainly used for performance measurement connected to requirements of the Universal Postal Service; domestic and international (UNEX). |
Preview: | Náhľad normy (PDF) |