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STN EN 17371-3

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Electronic version (pdc file)

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Name: STN EN 17371-3
Validity: Valid
Number of pages: 36
Language:
EN
Paper: 17,20€
Electronic version a) Only read (without ability to print and copy) 15,48€
b) Without ability to print, with ability to copy (printscreen) 17,20€
c) With ability to print and copy (printscreen) 22,36€
Slovak title Poskytovanie služieb. Časť 3: Manažérstvo merania výkonnosti. Usmernenie na mechanizmus merania výkonnosti ako časť zmlúv na služby
English title Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts
Release Date: 01. 01. 2021
Date of withdrawal:
ICS: 03.080.01
Sorting character/National clasification code 96 0021
Level of incorporation: idt EN 17371-3:2020
Official Journal 12/20
Amendments
Replaced by:
Repleces:
Note in Official Journal:
Subject of the standard: This document provides guidance on setting up the mechanism for Performance Measurement management as a part of an entire service contract. This document is applicable to: a) Service buyers and service providers regardless of type, size or the nature of the services; b) Service providers who may be inside or outside the service buyers’ organization; and c) Any interested parties who are directly or indirectly involved in or affected by a procurement process. This document is not applicable to business-to-consumer (B2C) service contracts or for works contracts. NOTE 1 ‘Works contracts’ are contracts that have as their object the execution, or both the design and execution, of a work are not covered. Contracts having as their object only the design of a work are covered. NOTE 2 ‘Work’ means the outcome of building or civil engineering works taken as a whole which is sufficient in itself to fulfil an economic or technical function.
Preview: Náhľad normy (PDF)