STN EN 13816
| Name: | STN EN 13816 |
| Validity: | Valid |
| Number of pages: | 28 |
| Language: |
SK
|
| Paper: | 14,10€ |
| Electronic version |
a) Only read (without ability to print and copy)
12,69€ b) Without ability to print, with ability to copy (printscreen) 14,10€ c) With ability to print and copy (printscreen) 18,33€ |
| Slovak title | Preprava. Logistika a služby. Verejná osobná doprava. Definícia, ciele a meranie kvality služby |
| English title | Transportation. Logistics and services. Public passenger transport. Service quality definition, targeting and measurement |
| Release Date: | 01. 11. 2003 |
| Date of withdrawal: | |
| ICS: | 01.040.03, 03.220.01 |
| Sorting character/National clasification code | 95 2001 |
| Level of incorporation: | idt EN 13816:2002 |
| Official Journal | 10/03 |
| Amendments | |
| Replaced by: | |
| Repleces: | |
| Note in Official Journal: | |
| Subject of the standard: | Táto európska norma špecifikuje požiadavky na definovanie cieľa a meranie kvality služby vo verejnej osobnej doprave. |