STN ISO/IEC 20000-2
| Name: | STN ISO/IEC 20000-2 |
| Validity: | Withdrawn |
| Number of pages: | 52 |
| Language: |
SK
|
| Paper: | 21,40€ |
| Electronic version |
a) Only read (without ability to print and copy)
19,26€ b) Without ability to print, with ability to copy (printscreen) 21,40€ c) With ability to print and copy (printscreen) 27,82€ |
| Slovak title | Informačné technológie. Manažment služieb. Časť 2: Odporúčania z praxe |
| English title | Information technology. Service management. Part 2: Code of practice |
| Release Date: | 01. 08. 2008 |
| Date of withdrawal: | 01. 01. 2017 |
| ICS: | 03.080.99, 35.020 |
| Sorting character/National clasification code | 36 9788 |
| Level of incorporation: | idt ISO/IEC 20000-2:2005 |
| Official Journal | 07/08 |
| Amendments | |
| Replaced by: | STN ISO/IEC 20000-2:2017-01 (36 9788) |
| Repleces: | |
| Note in Official Journal: | |
| Subject of the standard: | Táto časť normy ISO/IEC 20000 predstavuje nájdenie konsenzu v odvetví štandardov kvality IT pre procesy manažmentu služieb IT. |